Privacy Policy
Last Updated: November 30, 2025
1. Introduction
HITONET ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HITONET API service ("Service"). Please read this policy carefully.
2. Information We Collect
2.1 Account Information
When you register for an account, we collect:
- Email address
- Password (encrypted)
- Account username
- Billing information (when applicable)
2.2 API Usage Data
We automatically collect:
- API request and response metadata
- Token usage statistics
- Request timestamps and frequency
- Error logs and debugging information
2.3 Technical Information
We may collect:
- IP addresses
- Browser type and version
- Operating system information
- API client information
3. How We Use Your Information
We use collected information to:
- Provide and maintain our Service
- Process transactions and billing
- Send service-related communications
- Monitor and analyze usage patterns
- Detect and prevent fraud or abuse
- Improve our Service and develop new features
- Comply with legal obligations
4. Data Retention
We retain your data according to the following policies:
- Account information: Until account deletion
- API logs: 90 days
- Billing records: 7 years (legal requirement)
- Usage statistics: Aggregated indefinitely
We do NOT store the content of your API requests or responses beyond the immediate processing time.
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Regular security audits and updates
- Access controls and authentication
- Secure API key generation and storage
6. Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information. We may share your information only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist our operations (under strict confidentiality)
- In connection with a merger or acquisition (with notice)
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Export your usage data
- Opt-out of marketing communications
- Disable cookies in your browser
To exercise these rights, contact us at [email protected].
8. Cookies and Tracking
We use essential cookies for:
- Session management
- Authentication
- Security purposes
We do not use third-party tracking or advertising cookies.
9. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such information, we will promptly delete it.
11. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or Service announcement. The "Last Updated" date will be revised accordingly.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
General Support: [email protected]
Data Protection Officer: [email protected]
Your Privacy Matters
At HITONET, we believe in transparency and respect for user privacy. We are committed to protecting your data and using it only to provide and improve our Service.